Gaming is for fun, not stress. c999 believes every member should be able to play responsibly — sticking to a budget, managing their time, and keeping their mental well-being in check.
To ensure responsible gaming at c999, we have put in place multiple safeguards and support systems.
Only members aged 18 and above may participate at c999. Age verification is mandatory during registration.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once configured.
Decide in advance how long each session will be. Once the time is up, c999 will automatically send you a reminder.
Choose your own break duration, anywhere from 7 days to 6 months. During this time, logging in to your account will be completely disabled.
Choose Self-Exclusion for an extended break. This feature is completely free and can be activated at any time.
C999's dedicated responsible gaming team is available 24 hours a day, 7 days a week for any support you need.
Responsible gaming means enjoying gaming while staying aware of your own limits. At c999, it goes beyond following rules — it's about being honest with yourself. If you know when to stop, how much you can comfortably spend, and when gaming is shifting from entertainment to a problem, you are a responsible player.
C999 believes gaming is at its best when it brings fun and joy. But when someone keeps chasing losses or finds it hard to stop — that's a sign to take stock. Responsible gaming means recognizing these limits early and keeping yourself protected.
In line with responsible gaming guidelines followed across the global gaming industry, c999 upholds a set of straightforward principles for every member — including age verification, personal limit-setting tools, and access to support when needed. c999's goal is not just to entertain, but to provide every member with a safe and healthy gaming experience.
People don't always notice when their gaming habits become a problem. If you spot any of the warning signs below, take them seriously and reach out to c999's support team.
Early warning signs:
Serious warning signs that require help:
C999 gives every member full control over their own gaming habits. The tools below can be activated at any time from your Account Settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 7-day waiting period.
Set a maximum time limit for each session. Once the limit is reached, the system will automatically end your session.
Set a maximum loss amount you are comfortable with for any given session. Once that limit is reached, gaming will stop automatically.
Take a break ranging from 1 day to 6 months. Your account cannot be reactivated during this period.
Long-term or permanent exclusion option. While active, login will be blocked from any device.
Periodic reminders are sent to let you know how long you have been playing and how much you have spent.
The most effective way to game responsibly at c999 is to set a clear budget before you start. Only use money you can afford to lose without affecting your day-to-day life.
See the example below for what a healthy monthly gaming budget breakdown might look like:
Getting started with responsible gaming at c999 is straightforward. Follow these simple steps and you'll be a mindful, healthy gamer in no time.
Decide the maximum you are willing to spend before you start playing. Use c999's Deposit Limit tool to set that amount.
Decide in advance how long you will play each day or per session, and keep c999's session timer running.
Avoid playing for extended periods without a break. Take at least 10–15 minutes every hour — drink some water, go for a short walk.
Resist the urge to chase losses by betting more after a losing streak. That is where problems begin.
Let someone you trust know about your gaming activity. Transparency is the best way to avoid problems.
If any warning signs appear, don't delay — reach out to c999 Support or a specialist.
C999 strictly prohibits anyone under 18 from participating on its gaming platform. Protecting minors is one of our highest priorities.
If gaming becomes a problem, you don't have to face it alone. c999 is ready to offer direct support and connect you with the right resources.
Speak with a responsible gaming specialist via c999's live chat. All conversations are completely confidential and judgment-free.
Email us about any responsible gaming matter. We typically respond within 24 hours.
If you need professional mental health support related to gaming addiction, c999 can refer you to the right organization.
For mental health support in Bangladesh, contact the national helpline Kiran: 1800-599-0019 (free, 24/7).
Setting limits, taking breaks, and getting support — it's all at your fingertips at c999. Register today and enjoy gaming with complete peace of mind.