Legal Document

C999 Terms and Conditions —
Please Read Before Use

Please read these Terms and Conditions carefully before using the c999 platform. All terms relating to account registration, payments, bonuses, betting, and responsible gaming are set out in detail here.

Last Updated: January 1, 2026 | Applicable: Bangladesh
Key Highlights at a Glance

Key Sections of the Terms & Conditions

Account Register

No one under the age of 18 is permitted to open an account on c999. Each individual may hold only one account.

Payments & Withdrawals

Fast transactions via bKash, Nagad, and Rocket. Identity verification is required before withdrawal.

Bonuses & Promotions

Each bonus is subject to specific wagering requirements. Failure to meet these requirements may result in the bonus being forfeited.

Security & Privacy

Your personal data is protected by SSL encryption. We do not sell information to third parties.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and hacking are strictly prohibited. Any violation will result in account termination.

Responsible Gaming

C999 places responsible gaming as its highest priority. Self-exclusion and limit-setting tools are available to all users.

Important Notice: By registering or using the c999 platform, you are deemed to have agreed to all Terms and Conditions listed below. If you do not agree to these terms, please refrain from using the platform.

1 General Terms & Conditions

C999 (bundles.blog) is an online gaming platform offering Live Casino, Sports Betting, fish games, and more for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between c999 and its users.

By accessing, registering on, or using any service on the c999 platform, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. These terms are governed in accordance with the applicable laws of Bangladesh.

  • C999 reserves the right to modify these Terms and Conditions at any time without prior notice.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
  • If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue to apply.
  • The decision of c999 shall be considered final.

2 Account Registration & Eligibility

The following conditions must be met to open an account at c999. If these conditions are not fulfilled, c999 reserves the right to close the account at any time.

  • Age Restriction: Users must be at least 18 years of age to register. This platform is strictly prohibited for minors.
  • One Account: Only one account is permitted per person, household, or device. Opening multiple accounts is strictly prohibited.
  • Accurate Information: All information provided at registration must be accurate and up to date. Incorrect details may delay account verification or withdrawal processing.
  • Identity Verification (KYC): Identity verification using a national ID or passport may be required prior to withdrawal.
  • Account Security: Keep your password confidential. If you suspect unauthorized access to your account, notify c999 support immediately.
Warning: Providing false information or using another person's identity during registration will result in permanent account closure and possible forfeiture of balance.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on c999 are available via Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket. All transactions are conducted in Bangladesh Taka (BDT).

Deposit Terms:

  • The minimum deposit limit is set by c999 and is subject to change.
  • Deposits are usually credited instantly. If there is a delay, please contact support.
  • Only deposits from your own mobile banking account are accepted.
  • Deposits made through third parties will not be accepted and will be returned.

Withdrawal Terms:

  • Account verification (KYC) must be completed before making a withdrawal.
  • Withdrawals may only be made using the same payment method used for the original deposit.
  • Withdrawals are usually processed within 10–30 minutes. Processing times may be longer if verification is required.
  • C999 reserves the right to place withdrawals on hold if suspicious activity is detected on an account.
  • The maximum withdrawal limit is determined by c999.
Tips: Complete your KYC verification immediately after registration to ensure fast withdrawals with no delays in the future.

4 Bonus & Promotion Terms

C999 regularly offers a variety of bonuses and promotions. Please read the relevant terms carefully before accepting any bonus. Bonuses and any winnings derived from them may be forfeited if wagering requirements are not met.

  • Welcome Bonus: Available to newly registered members only. Each person is eligible for the welcome bonus once.
  • Wagering Requirements: Each bonus carries a specific wagering multiplier (e.g. 20x, 30x). Both the bonus and deposited funds may be withdrawn after the required wagering amount has been met.
  • Bonus Expiry: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
  • Game Restrictions: Some bonuses may only be used on specific games.
  • Bonus Abuse: If bonus abuse is detected, c999 reserves the right to close the account and forfeit the balance.
  • Cashback: Cashback bonuses are generally calculated based on net losses and credited at specified intervals.

C999 reserves the right to modify, suspend, or cancel any bonus program at any time. In any bonus-related dispute, the decision of c999 shall be final.

5 Betting Rules

C999 offers a range of betting options including Sports Betting and Live Casino. All betting activities are conducted in accordance with the rules set out below.

  • Bet Confirmation: Once a bet is confirmed, it cannot be cancelled unless c999 permits an exception under special circumstances.
  • Odds Changes: Odds in live betting can change at any time. The odds at the time the bet is confirmed will be the ones that apply.
  • Event Cancellation: If a sports event is cancelled, the stake for that event's bets will be refunded.
  • Maximum Win Limit: The maximum payout for a single betting event is determined by c999.
  • Technical Issues: c999 is not liable for any losses caused by internet disconnection or technical issues.
  • Minimum Bet: A minimum bet amount applies to each betting event.

The rules of Evolution Gaming, Pragmatic Play, and Ezugi also apply to Live Casino games. If you experience any technical issues during gameplay, contact support and keep a screenshot for your records.

6 Prohibited Activities

The following activities are strictly prohibited on the c999 platform. Violations will result in permanent account closure and all balances may be forfeited.

Strictly Prohibited: Opening multiple accounts, fraud, money laundering, bonus abuse, hacking, and use of unauthorized scripts.
  • Multiple Accounts: If a single person holds multiple accounts, all of them will be closed.
  • Fraud & Deception: Any form of fraudulent activity is strictly prohibited.
  • Money Laundering: Using c999 for money laundering purposes is strictly prohibited.
  • Bots & Automation: Using bots or automated software to play games is prohibited.
  • Bonus Abuse: Using multiple accounts or false information to claim bonuses is strictly prohibited.
  • Hacking: Interfering with the platform's security systems is strictly prohibited.
  • Underage Gaming: Gaming is strictly prohibited for anyone under 18 years of age.

7 Privacy & Data Protection

C999 takes the security of your personal information seriously. All data is protected using SSL encryption technology.

  • Information provided during registration is used solely for account management and verification purposes.
  • C999 never sells your information to third parties.
  • C999 may be required to disclose information in order to comply with legal obligations.
  • Contact support to update or delete your personal information.

For more details, visit our Privacy Policy Read.

8 Responsible Gaming Policy

C999 believes gaming should be a form of entertainment. We never want gaming to have a negative impact on any player's life. To that end, c999 provides a number of responsible gaming tools.

  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You have the option to temporarily or permanently close your account if needed.
  • Reality Check: Reminder notifications are displayed periodically during gaming sessions.
  • Minor Protection: Use parental control software on your device to prevent minors from gaining access.
Please Note: Gaming should never be seen as a source of income. Only play with money you can afford to lose without it affecting your life. To learn more, visit our Responsible Gaming View the page.

9 Dispute Resolution

Should any dispute arise between c999 and a player, the following process will apply. c999 is committed to resolving all disputes in a fair and transparent manner.

  • First Steps: Submit any complaints to the c999 customer support team first. Responses are typically provided within 48 hours.
  • Keep Evidence: During any dispute, keep all screenshots, transaction records, and relevant information on hand.
  • Game Records: Game records and logs stored on c999 servers shall be treated as conclusive evidence.
  • Authority's Decision: The final decision of c999 is binding on all parties.
  • Time Limit: Complaints must be submitted within 30 days of the relevant transaction or gaming event. Claims made after this period may not be accepted.

10 Terms Changes & Account Closure

C999 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Any changes will be notified on the platform.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform following any changes will be deemed acceptance of the revised terms.
  • C999 may suspend or close any account without prior notice in the event of a terms violation.
  • Upon account closure, verified balances (excluding bonuses) will be returned, unless forfeiture is required due to a terms violation.
  • Users may also request account closure at any time by contacting support.
Final Note: These Terms and Conditions exist to protect the interests of both c999 and its users. For any questions or clarifications, please contact our support team.

? Frequently Asked Questions

You must be at least 18 years old to open an account at c999. Use of this platform by minors is strictly prohibited. Age verification may be required during registration.

A wagering requirement means you must bet the bonus amount a specified number of times before you can withdraw it. For example, a 20x wagering requirement on a BDT 100 bonus means you must place a total of BDT 2,000 in bets before withdrawing.

Withdrawals are typically processed within 10–30 minutes of submission. However, first-time withdrawals may take longer if KYC verification is required. To avoid delays, complete your KYC in advance.

If a single person holds multiple accounts, all accounts will be permanently closed and all balances may be forfeited. Opening multiple accounts to abuse bonuses is strictly prohibited.

To request self-exclusion, contact the c999 support team. You can apply to have your account suspended for a set period (1 week, 1 month, or 6 months) or permanently. While self-exclusion is active, any attempt to open a new account will also be blocked.

Done reading the terms? Get started now!

Register today under the c999 Terms and Conditions and start gaming with a welcome bonus.

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